Support Center

Get help for your Negocian Extend applications

Negocian.Cloud Support

Official support for applications developed by Negocian.Cloud

Official Publisher
  • Direct technical support
  • Guaranteed response time
  • Regular updates and fixes

Partner Applications Support

Third-party applications are supported directly by their partner publishers

Third-party Apps
  • Support provided by partner
  • Variable support conditions
  • Direct contact with publisher

Official Negocian.Cloud Support

Contact our support team

Our team is available to help you with all official Negocian.Cloud applications

Phone
+33 1 23 45 67 89
Hours
Mon-Fri 9am-6pm

Frequently Asked Questions

If the application is published by Negocian.Cloud (Official Publisher badge), contact our support. For partner applications, refer to the contact information on the application page.

For official Negocian.Cloud applications, we guarantee a response within 24 business hours. For partner applications, response times vary by publisher.

For Negocian.Cloud applications, basic support is included. For partner applications, check the specific conditions of each publisher.
Useful Resources
Documentation Video tutorials Downloads API Documentation
Service Status
● All services operational
Last updated: 00:56

Partner Applications Support

Important: Partner application support is provided directly by the publishers. Negocian.Cloud cannot provide technical support for third-party applications.

How to get support?

To get help with a partner application:

  1. Check the application page for partner contact information
  2. Contact the partner support directly through the provided channels
  3. If the issue remains unresolved, contact Negocian.Cloud for mediation

Best Practices

  • Always check support contact details on the application page
  • Consult the documentation provided by the partner
  • Describe your issue precisely with screenshots if possible
  • Mention your application and Negocian Cloud version

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